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Scratch-B-Gone FAQs

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What is Scratch-B-Gone™?

Scratch-B-Gone™ is a soft-metal restoration kit. It is designed to remove scratches while blending and oxidizing the newly restored metal to match the surrounding areas.

 

Is Scratch-B-Gone™ a new product?

Scratch-B-Gone™ has been used successfully on a commercial basis for over 5 years. It has a proven record of successful results and has been demonstrated to be effective to major appliance manufactures, retailers and service professionals.

 

Is Scratch-B-Gone™ difficult to use?

The kit comes complete with everything needed to successfully remediate most scratches in just minutes. It is user friendly, non-toxic and environmentally safe. Included with each it is a 10-minute introduction and training DVD as well as written, step-by-step instructions.

 

What appliances / surfaces can Scratch-B-Gone™ be used on?

Any soft-metal grained surface is ideal for Scratch-B-Gone™. Stainless steel refrigerators, ranges, dishwashers, sinks, countertops, backyard grills and more!

 

What surfaces should Scratch-B-Gone™ NOT be used on?

Never use Scratch-B-Gone™ on any surface without a grain-finish, such as mirrored or high gloss surface. Also, do not use Scratch-B-Gone™ on any surface treated with a "clear coat" or any synthetic or imitation Stainless steel finish.

Download our FREE 3-Step Guide to determine if you have genuine Stainless steel, and if it has a clear coat.

 

Do I need to finish the entire surface or can I remove the scratch on a localized basis?

One of the benefits of using Scratch-B-Gone™ is you do not have to refinish the entire surface. It will effectively remove even deep scratches while working only a few inches around the scratch.

 

What results may I expect using Scratch-B-Gone™?

Scratch-B-Gone™ will not only remove most scratches but will also effectively blend and oxidize the metal surface area to match the surrounding metal finish. This will provide a like-new finish to your appliance.

 

How does Scratch-B-Gone™ work?

The Scratch-B-Gone™ kit provides everything you need to restore you appliance, sink or grille's scratched or scuffed surface to a like-new finish. Scratches are actually misaligned grain. Through the use of the proprietary formulation of ULTRA SHINE™, the revolutionary new lubricating, blending, oxidizing, polishing and protecting solution, combined with the comfort grip tool and specialized pads found in the Scratch-B-Gone™ kit, you'll be able to realign the grain to match the surrounding surface. The blending and oxidation process will eliminate the "bright spots" usually associated with scratch removal.

 

What guarantee do I have Scratch-B-Gone™ will remove the scratches from my Stainless steel or other soft-metal finish?

When used as directed, you will see a significant improvement to the scratched surface. Most scratches are removed in just a few minutes. If you cannot remove the scratch to your satisfaction, we suggest you contact Restore It Youself, Inc. directly for assistance: 1-888-889-9876. In most cases, troubleshooting direction will resolve the problem.

 

What other options do I have for effective scratch removal for my home appliances?

Practically speaking, none. There are a few other "kits" available through retailers or the internet, however, non compare favorably to the proven effectiveness and low price of Scratch-B-GoneTM. Be careful when considering options that involve toxic or other hazardous chemicals, such as those containing Perchloroethylene, a chemical rated highly toxic by the U.S. Government. Also, consider whether the product is marketed to remove only "surface" rather than all scratches and whether one must refinish the entire surface, rather than remove scratches on a localized basis.

 

Who is Restore It Yourself, Inc.?

Restore It Yourself, Inc.TM is a manufacturing, distribution and service company with headquarters in Carlsbad, CA. It has a family of proprietary restoring, cleaning, polishing and protective products designed for home, commercial and industrial applications. Most products have been developed over years of research and field testing for effectiveness.

Buy Scratch-B-Gone in our online store!

Are you having a cleaning or repair issue with a Stainless steel appliance or fixture? Ask the Expert to find out how to solve your problem today!

 

Please use the following form to submitt your question. First, give us a little background on the item you are asking about to help us better answer your question.

 

Type of appliance:

Make and Model:

Does it have a clear coat?   

Don't know if it has a clearcoat?
Was it sold as Satina, Clean Steel, Titanium finish or something link smudge or fingerprint resistant? If yes, then it probably has a clearcoat finish on it.

 

Does it have a grain in the surface?
  

Is it magnetic? (Magnets will stick to it)
  

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